Respectful use
Remember Us exists for remembrance and practical funeral information. Do not submit abusive, hateful, misleading, fraudulent, defamatory, unlawful, or intentionally harmful content.
Terms
Terms of use
These terms explain the basic rules for using Remember Us. By using the platform, creating an account, submitting content, or managing a profile, you agree to use the service respectfully and lawfully.
Final legal terms should be reviewed by a South African legal professional before full production launch.
Notices and condolences
You are responsible for the information you submit. Notices and condolences may be reviewed, edited for formatting, hidden, rejected, or removed if they are inaccurate, inappropriate, private, disputed, or harmful.
Directory profiles
Funeral homes and suppliers must provide accurate business information and keep public contact details current. Verification does not guarantee service quality, pricing, availability, or suitability.
Verification
Remember Us may request or perform checks before approving notices, directory profiles, verified badges, or account permissions. Verification decisions may be changed if information is later found to be incorrect or unsafe.
Accounts and roles
Users must keep login details secure. Account roles, status, verification state, funeral-home links, supplier links, and moderation fields are controlled by Remember Us and may not be self-assigned.
Reports and moderation
Visitors may report notices, profiles, or content that appears incorrect, harmful, private, or fraudulent. Reports are reviewed by moderation staff and may result in content changes, profile suspension, or account action.
No emergency service
Remember Us is not an emergency, legal, medical, counselling, or government service. Funeral details should be confirmed directly with the family, funeral home, venue, or relevant authority.
Third-party links and ads
The platform may include links to funeral homes, suppliers, livestreams, advertisers, or other third-party services. Remember Us is not responsible for third-party websites, services, prices, availability, or content.
Availability
We aim to keep the platform reliable, but access may be interrupted by maintenance, network issues, service provider outages, security incidents, or changes to the product.
Changes
Remember Us may update these terms, platform features, moderation rules, pricing, directories, or verification workflows as the service grows.